What do Snapchat, Vine, and foursquare have in common? It’s that damn “Press and Hold” - it’s so hot right...
…in which we finally get to hack on the product we’ve been building for months.
We’ve been working nonstop on...
My father is a primary care physician in private practice in Larchmont. What’s particularly interesting about his situation is that, with my help, he went digital and paperless about 10 years ago. You walk into his office and there is zero paper and no receptionist/secretaries (he once had three). He bills himself as a micro-practice — he answers all calls himself with his Bluetooth earpiece and an iPhone. He does all of his own billing. He never paid a dime for EMR software - we set up his system using simple applications like MS Word and Acrobat and avoided having a $30k EMR. In 2002 we wrote a paper about the office conversion but it was rejected by NEJM and JAMA. We were in Medical Economics (see below). That was 8 years ago. He has made leaps and bounds since then.
While many primary care doctors are trying to remain profitable by seeing volume (30+ patients a day) or closing shop (and joining larger groups), my dad has slashed his overhead to literally a fraction of what a typical office runs at. That has allowed him to not only stay in practice but provide better care to his patients. He has been so committed to cutting costs that he actually cleans the bathroom and vacuums his office himself. Last year we created The Patient Communicator which allows his patients to log in and make appointments, pay their copays online, and communicate with him, for questions, prescriptions, and lab studies.
He had been using email for years, but found it to be disorganized, insecure and ineffective for knocking out key tasks like appointment scheduling. So I think while the hot story these days is about the less-than-perfect implementation of enterprise EMR systems and the poor use of technology by doctors and staff, my father’s story is a remarkable example of how freely available technology can revolutionize a practice and medicine.
If you are a doctor, work with medical software, or are curious to see what a 21st century office looks like, contact me.